How To Fix /SRMSMC/EVAL_EV_TRIG039 - Appraiser &1 &2 cannot be used; user last name or e-mail not determined

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/EVAL_EV_TRIG -

• Message number: 039

• Message text: Appraiser &1 &2 cannot be used; user last name or e-mail not determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/EVAL_EV_TRIG039 - Appraiser &1 &2 cannot be used; user last name or e-mail not determined ?

  The SAP error message /SRMSMC/EVAL_EV_TRIG039 indicates that there is an issue with the appraiser's information in the system. Specifically, the error states that the appraiser (identified by placeholders &1 and &2) cannot be used because the user's last name or email address could not be determined. This typically occurs in the context of performance evaluations or appraisals within the SAP system.
  
  Cause:
  
  Missing User Data: The appraiser's user profile may not have the necessary information filled out, such as the last name or email address.
  User Not Active: The user account for the appraiser may be inactive or locked, preventing the system from retrieving the required information.
  Integration Issues: There may be issues with the integration between different SAP modules or systems that manage user data.
  Authorization Issues: The user may not have the necessary authorizations to access the appraiser's information.
  
  
  Solution:
  
  
  Check User Profile:
  
  Go to the user management transaction (e.g., SU01) and check the appraiser's user