How To Fix /SRMSMC/EVAL_EV_TRIG025 - Evaluation response and scorecard have not been saved

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/EVAL_EV_TRIG -

• Message number: 025

• Message text: Evaluation response and scorecard have not been saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/EVAL_EV_TRIG025 - Evaluation response and scorecard have not been saved ?

  The SAP error message /SRMSMC/EVAL_EV_TRIG025 indicates that there was an issue with saving the evaluation response and scorecard in the SAP Supplier Relationship Management (SRM) module. This error can occur due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary permissions to save the evaluation response or scorecard.
  Data Validation Errors: There may be missing or incorrect data in the evaluation response or scorecard that prevents it from being saved.
  System Configuration: Incorrect configuration settings in the SRM system could lead to issues with saving evaluations.
  Technical Issues: There may be underlying technical problems, such as database connectivity issues or system performance problems.
  Locking Issues: The evaluation response or scorecard might be locked by another user or process, preventing it from being saved.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the action. This can be done by reviewing the user's roles and permissions in the system.
  Validate Data: Review the evaluation response and scorecard for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  Review Configuration: Check the configuration settings in the SRM system to ensure they are set up correctly for evaluations and scorecards.
  Technical Troubleshooting: If there are technical issues, check the system logs for any error messages that could provide more context. You may need to involve your IT support team to resolve these issues.
  Check for Locks: Investigate if the evaluation response or scorecard is locked by another user. You can use transaction codes like SM12 to check for locks in the system.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. SAP Notes often provide patches or workarounds for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SWI1: To check for workflow instances that might be causing locks.
  SM21: To view system logs for any related error messages.
  ST22: To check for dumps that may provide insight into the issue.
  
  
  Documentation: Review the official SAP documentation for SRM to understand the evaluation and scorecard processes better.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.