How To Fix /SRMSMC/EVAL_EV_TRIG020 - A valid appraiser could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/EVAL_EV_TRIG -

• Message number: 020

• Message text: A valid appraiser could not be determined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/EVAL_EV_TRIG020 - A valid appraiser could not be determined ?

  The SAP error message /SRMSMC/EVAL_EV_TRIG020 indicates that the system could not determine a valid appraiser for a specific evaluation or appraisal process. This error typically occurs in the context of SAP's Performance Management or Talent Management modules, where evaluations are conducted for employees.
  Causes:
  
  Missing Appraiser Assignment: The employee being evaluated does not have a designated appraiser in the system.
  Incorrect Configuration: The configuration settings for appraiser determination may not be set up correctly in the system.
  User Roles and Authorizations: The user attempting to perform the evaluation may not have the necessary roles or authorizations to access the appraiser information.
  Organizational Structure Issues: The organizational structure may not be correctly defined, leading to issues in determining the appraiser.
  Data Inconsistencies: There may be inconsistencies or missing data in the employee master records or appraisal templates.
  
  Solutions:
  
  
  Check Appraiser Assignment:
  
  Ensure that the employee has a valid appraiser assigned in their personnel file. This can typically be done in the employee's master data or through the relevant appraisal configuration.
  
  
  
  Review Configuration Settings:
  
  Verify the configuration settings for appraiser determination in the SAP system. This may involve checking the evaluation templates and ensuring that the appraiser determination logic is correctly defined.
  
  
  
  User Roles and Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to access the appraiser information. This may involve checking the user's profile and roles in the SAP system.
  
  
  
  Organizational Structure:
  
  Review the organizational structure to ensure that it is correctly defined and that the reporting relationships are accurately represented.
  
  
  
  Data Consistency Checks:
  
  Perform data consistency checks to identify any missing or inconsistent data in the employee master records or appraisal templates. Correct any discrepancies found.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or configuration guidelines.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like PPOME (for organizational management) or PA30 (for personnel administration) to check employee data and appraiser assignments.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.