How To Fix /SRMSMC/DNB_INTF002 - D&&B webservice could not be reached; D&&B error code: &1

/SRMSMC/DNB_INTF002 - Overview

• Message type: E = Error

• Message class: /SRMSMC/DNB_INTF -

• Message number: 002

• Message text: D&&B webservice could not be reached; D&&B error code: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/DNB_INTF002 - D&&B webservice could not be reached; D&&B error code: &1 ?

  The SAP error message /SRMSMC/DNB_INTF002 D&&B webservice could not be reached; D&&B error code: &1 typically indicates that there is an issue with the connection to the Dun & Bradstreet (D&B) web service. This error can occur for several reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Network Issues: There may be network connectivity problems between your SAP system and the D&B web service.
  Service Availability: The D&B web service may be down or experiencing issues.
  Incorrect Configuration: The configuration settings for the D&B web service in your SAP system may be incorrect.
  Authentication Issues: There may be issues with the credentials used to access the D&B web service.
  Firewall Restrictions: Firewalls or security settings may be blocking access to the D&B web service.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Ensure that your SAP system can reach the D&B web service endpoint. You can use tools like ping or telnet to test connectivity.
  
  
  
  Verify Service Status:
  
  Check if