How To Fix /SRMSMC/CP_MAPPING002 - Contact mapping: external IDs missing (record &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CP_MAPPING -

• Message number: 002

• Message text: Contact mapping: external IDs missing (record &1)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CP_MAPPING002 - Contact mapping: external IDs missing (record &1) ?

  The SAP error message /SRMSMC/CP_MAPPING002 Contact mapping: external IDs missing (record &1) typically occurs in the context of SAP Supplier Relationship Management (SRM) when there is an issue with the mapping of contacts, particularly when external IDs are not found for a specific record.
  Cause:
  
  
  Missing External IDs: The error indicates that the system is unable to find the external IDs for the contact records that are being processed. This could be due to:
  
  The contact records not being created properly.
  The external ID not being assigned or mapped correctly in the system.
  Data inconsistencies or corruption in the mapping tables.
  
  
  
  Configuration Issues: There may be configuration issues in the SRM system that prevent the proper mapping of contacts.
  
  
  Data Migration Issues: If data was migrated from another system, there may have been issues during the migration process that resulted in missing external IDs.
  
  
  Solution:
  
  
  Check Contact Records: Verify that the contact records exist in the system and that they have the necessary external IDs assigned. You can do this by:
  
  Navigating to the relevant transaction or table where contact records are stored.
  Checking if the external ID field is populated for the record indicated by &1.
  
  
  
  Update Mapping Configuration: If the external IDs are missing due to configuration issues, you may need to update the mapping configuration in the SRM system. This can involve:
  
  Accessing the relevant customizing settings in the SAP system.
  Ensuring that the mapping between internal and external IDs is correctly defined.
  
  
  
  Data Consistency Check: Run consistency checks on the data to identify any discrepancies or missing information. This may involve:
  
  Using transaction codes like SE16 or SE11 to check the relevant database tables.
  Running any available reports or tools that can help identify missing or inconsistent data.
  
  
  
  Recreate Missing Records: If the contact records are missing entirely, you may need to recreate them and ensure that they are properly assigned external IDs.
  
  
  Consult Documentation: Review SAP documentation or notes related to contact mapping and external IDs for any specific guidance or known issues.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or additional troubleshooting steps.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) for managing contacts and their details.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional context.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.