How To Fix /SRMSMC/CP_MAPPING003 - Contact mapping: local IDs missing (record &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CP_MAPPING -

• Message number: 003

• Message text: Contact mapping: local IDs missing (record &1)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CP_MAPPING003 - Contact mapping: local IDs missing (record &1) ?

  The SAP error message /SRMSMC/CP_MAPPING003 Contact mapping: local IDs missing (record &1) typically occurs in the context of SAP Supplier Relationship Management (SRM) when there is an issue with the mapping of contact information. This error indicates that the system is unable to find the local IDs for a specific contact record, which can prevent the proper functioning of processes that rely on this mapping.
  Cause:
  
  Missing Local IDs: The primary cause of this error is that the local IDs for the specified contact record are not available in the system. This can happen if the contact was not properly created or if there was an issue during data migration or integration.
  Data Inconsistency: There may be inconsistencies in the data between the SRM system and the backend system (like SAP ERP) that lead to missing or incorrect mappings.
  Configuration Issues: Incorrect configuration settings in the SRM system related to contact mapping can also lead to this error.
  
  Solution:
  
  Check Contact Records: Verify that the contact record identified by &1 exists in the system and that it has been properly created with all necessary local IDs.
  Data Synchronization: If the contact data is supposed to be synchronized from another system (like SAP ERP), ensure that the synchronization process has been completed successfully and that there are no errors in the data transfer.
  Review Mapping Configuration: Check the configuration settings for contact mapping in the SRM system. Ensure that the mapping between local IDs and external IDs is correctly set up.
  Recreate Missing Contacts: If the contact record is missing or incomplete, consider recreating it in the system to ensure that all necessary information is available.
  Consult Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to check and manage contact records.
  Integration with Backend Systems: If your SRM system is integrated with an ERP system, ensure that the integration settings are correct and that data is flowing as expected.
  User Authorizations: Ensure that the user has the necessary authorizations to view and manage contact records in the SRM system.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.