How To Fix /SRMSMC/CONTACT062 - You are not authorized to change user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CONTACT -

• Message number: 062

• Message text: You are not authorized to change user &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CONTACT062 - You are not authorized to change user &1 ?

  The SAP error message /SRMSMC/CONTACT062 indicates that a user is attempting to change the details of another user (denoted by &1), but does not have the necessary authorization to perform this action. This is a common issue in SAP systems where user roles and authorizations are strictly managed to ensure security and compliance.
  Cause:
  
  Insufficient Authorizations: The user attempting to make the change does not have the required authorizations assigned in their user profile.
  Role Restrictions: The roles assigned to the user may not include permissions for user management or specific actions related to the user in question.
  User Locking: The user being modified may be locked or restricted from changes due to organizational policies.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to see which authorization checks failed. This will provide insight into what specific permissions are lacking.
  Review the user’s roles and authorizations in transaction SU01 or PFCG.
  
  
  
  Modify User Roles:
  
  If you have the necessary permissions, you can add the required authorizations to the user’s profile.
  If you do not have the necessary permissions, contact your SAP security administrator or the person responsible for user management in your organization to request the necessary changes.
  
  
  
  Review Organizational Policies:
  
  Ensure that the action you are trying to perform is compliant with your organization’s policies regarding user management. Some organizations have strict rules about who can modify user details.
  
  
  
  Use Appropriate Transaction Codes:
  
  Ensure you are using the correct transaction code for the action you are trying to perform. For example, use SU01 for user maintenance.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization’s internal documentation for specific guidelines on user management and authorization roles.
  
  
  
  Related Information:
  
  Authorization Objects: The relevant authorization objects for user management in SAP include S_USER_AUTH, S_USER_PRO, and S_USER_AGR. These objects control various aspects of user management and should be reviewed.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide additional guidance related to this error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.