How To Fix /SRMSMC/CONTACT049 - IDM request (user &1): missing attribute 'Business Partner GUID'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SRMSMC/CONTACT -

  • Message number: 049

  • Message text: IDM request (user &1): missing attribute 'Business Partner GUID'

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SRMSMC/CONTACT049 - IDM request (user &1): missing attribute 'Business Partner GUID' ?

    The SAP error message /SRMSMC/CONTACT049 IDM request (user &1): missing attribute 'Business Partner GUID' typically indicates that there is a missing or unassigned attribute related to the Business Partner GUID in the context of an Identity Management (IDM) request. This error often arises in scenarios where user data is being processed, and the system expects a Business Partner GUID to be present but cannot find it.

    Cause:

    1. Missing Data: The user profile or request does not have the Business Partner GUID populated. This could be due to incomplete data entry or a failure in data synchronization.
    2. Configuration Issues: There may be issues with the configuration of the IDM system or the integration between the systems that manage user data and the IDM.
    3. Data Mapping Errors: If there are errors in the mapping of attributes between systems, the Business Partner GUID may not be correctly assigned or retrieved.
    4. User Creation Process: If the user was created without the necessary attributes being set, this could lead to the error.

    Solution:

    1. Check User Data: Verify that the user profile in the relevant system (e.g., SAP ERP, SAP S/4HANA) has the Business Partner GUID assigned. If it is missing, you will need to populate this field.
    2. Data Synchronization: Ensure that data synchronization processes between systems are functioning correctly. If there are issues, you may need to troubleshoot the data transfer or integration points.
    3. Review Configuration: Check the configuration settings in the IDM system to ensure that it is set up to handle Business Partner data correctly. This may involve reviewing the attribute mappings and ensuring that the Business Partner GUID is included.
    4. Consult Documentation: Refer to SAP documentation or support notes related to the specific version of the IDM you are using. There may be known issues or additional configuration steps required.
    5. Error Logs: Review error logs for more detailed information about the context in which the error occurred. This can provide insights into what might be going wrong.
    6. Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for assistance. They may have additional insights or patches available.

    Related Information:

    • Business Partner Concept: In SAP, the Business Partner concept is used to manage master data for customers, vendors, and other entities. Understanding how Business Partners are structured and managed in your SAP environment can help in troubleshooting.
    • IDM Documentation: Familiarize yourself with the Identity Management documentation provided by SAP, as it contains valuable information on how to configure and manage user data.
    • SAP Notes: Search for relevant SAP Notes that may address this specific error or provide guidance on best practices for managing Business Partner data in IDM.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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