How To Fix /SRMSMC/CONTACT048 - User &1 already exists (system &2, client &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CONTACT -

• Message number: 048

• Message text: User &1 already exists (system &2, client &3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CONTACT048 - User &1 already exists (system &2, client &3) ?

  The SAP error message /SRMSMC/CONTACT048 User &1 already exists (system &2, client &3) indicates that there is an attempt to create or register a user in the SAP system that already exists in the specified system and client. This error typically arises in the context of SAP Supplier Relationship Management (SRM) or similar modules where user management is crucial.
  Cause:
  
  Duplicate User Entry: The user ID you are trying to create or register already exists in the specified system and client.
  Data Synchronization Issues: If you are working in a landscape with multiple systems (e.g., development, quality assurance, production), there may be synchronization issues leading to duplicate entries.
  Incorrect User ID: There might be a typo or misunderstanding regarding the user ID being created.
  
  Solution:
  
  Check Existing Users: Verify if the user ID already exists in the system and client specified in the error message. You can do this by using transaction codes like SU01 (User Maintenance) to search for the user.
  Use a Different User ID: If the user ID is indeed taken, consider using a different user ID that is not already in use.
  Delete or Modify Existing User: If the existing user is no longer needed, you can delete or modify that user account as appropriate.
  Check for Synchronization Issues: If you are working in a multi-system landscape, ensure that user data is synchronized correctly across systems. This may involve checking middleware or integration tools that handle user data.
  Consult Documentation: Review any relevant SAP documentation or notes related to user management in your specific version of SAP SRM or the module you are working with.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SU01 for user maintenance, SU10 for mass user maintenance, and SUIM for user information system.
  User Roles and Authorizations: Ensure that the user you are trying to create has the necessary roles and authorizations assigned.
  SAP Notes: Check SAP Notes for any known issues or patches related to user management in your version of SAP.
  Support: If the issue persists, consider reaching out to your SAP Basis team or SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error and manage user accounts effectively in your SAP system.