How To Fix /SRMSMC/CONTACT041 - User &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CONTACT -

• Message number: 041

• Message text: User &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CONTACT041 - User &1 does not exist ?

  The SAP error message /SRMSMC/CONTACT041 User &1 does not exist typically indicates that the system is trying to reference a user that is not found in the SAP user master data. This can occur in various scenarios, such as when a user is assigned to a task, workflow, or contact in the SAP Supplier Relationship Management (SRM) system, but the user ID does not exist in the system.
  Cause:
  
  User Not Created: The user ID referenced in the error message has not been created in the SAP system.
  User Deactivation: The user may have been deactivated or deleted from the system.
  Incorrect User ID: There may be a typo or incorrect user ID being referenced in the configuration or transaction.
  Authorization Issues: The user may exist but lacks the necessary authorizations to be recognized in the context being used.
  
  Solution:
  
  
  Check User Existence:
  
  Go to transaction SU01 (User Maintenance) and check if the user ID exists.
  If it does not exist, create the user using the same transaction.
  
  
  
  User Activation:
  
  If the user exists but is inactive, reactivate the user by changing the status in SU01.
  
  
  
  Correct User ID:
  
  Verify the user ID being referenced in the configuration or transaction. Ensure there are no typos or errors.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform the actions required in the SRM system. This can be checked in transaction SU53 after the error occurs.
  
  
  
  Review Configuration:
  
  If the user is part of a workflow or task assignment, review the configuration to ensure that the correct user is assigned.
  
  
  
  Consult Documentation:
  
  If the issue persists, consult SAP documentation or support for further troubleshooting steps specific to your SRM version.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance (to check user roles and authorizations)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  User Management: Ensure that user management processes are in place to regularly review and maintain user accounts, including deactivation of users who no longer need access.
  
  
  By following these steps, you should be able to resolve the error message and ensure that the user in question is properly set up in the SAP system.