How To Fix /SRMSMC/CONTACT040 - IDM functionality is switched on but not customized

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CONTACT -

• Message number: 040

• Message text: IDM functionality is switched on but not customized

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CONTACT040 - IDM functionality is switched on but not customized ?

  The SAP error message /SRMSMC/CONTACT040 indicates that the Identity Management (IDM) functionality is enabled in your SAP system, but it has not been properly customized or configured. This can lead to issues with user management and identity synchronization.
  Cause:
  
  IDM Functionality Enabled: The IDM functionality is activated in the system settings, but the necessary configurations have not been completed.
  Missing Customization: Specific settings related to user roles, permissions, or integration with IDM are not set up, which can lead to this error.
  System Configuration: The system may not have the required parameters or settings defined for IDM to function correctly.
  
  Solution:
  To resolve this error, you should follow these steps:
  
  
  Check Configuration:
  
  Go to the SAP system and check the configuration settings for IDM. This can typically be found in the transaction codes related to the SRM (Supplier Relationship Management) or IDM settings.
  Ensure that all necessary parameters are set according to your organization's requirements.
  
  
  
  Customize IDM Settings:
  
  If you have not yet customized the IDM settings, you will need to do so. This may involve defining user roles, permissions, and other relevant settings.
  Refer to the SAP documentation for IDM to understand the required configurations.
  
  
  
  Consult Documentation:
  
  Review the SAP Help Portal or relevant SAP Notes for detailed instructions on how to configure IDM properly.
  Look for specific notes related to the /SRMSMC/CONTACT040 error for any additional guidance.
  
  
  
  Testing:
  
  After making the necessary changes, test the IDM functionality to ensure that it is working as expected.
  Monitor for any further error messages or issues.
  
  
  
  Seek Support:
  
  If you are unable to resolve the issue on your own, consider reaching out to SAP support or consulting with an SAP expert who has experience with IDM configurations.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
  Documentation: Review the official SAP documentation for IDM and SRM to understand the integration points and configuration requirements.
  Community Forums: Engage with SAP community forums or user groups where you can ask questions and share experiences with other SAP users.
  
  By following these steps, you should be able to address the /SRMSMC/CONTACT040 error and ensure that the IDM functionality is properly customized and operational in your SAP environment.