How To Fix /SRMSMC/CONTACT024 - Unsaved changes exist for contact person &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CONTACT -

• Message number: 024

• Message text: Unsaved changes exist for contact person &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CONTACT024 - Unsaved changes exist for contact person &1 ?

  The SAP error message /SRMSMC/CONTACT024 indicates that there are unsaved changes for a contact person in the system. This typically occurs in the context of the SAP Supplier Relationship Management (SRM) module when a user attempts to navigate away from a screen or perform an action that requires saving changes first.
  Cause:
  
  Unsaved Changes: The most common cause is that the user has made changes to the contact person's details (such as name, email, phone number, etc.) but has not saved those changes.
  Multiple Sessions: If the user has multiple sessions open and has made changes in one session, it may lead to confusion when trying to save or navigate in another session.
  System Configuration: There may be specific configurations or customizations in the SAP system that enforce strict validation rules regarding unsaved changes.
  
  Solution:
  
  Save Changes: The immediate solution is to save any changes made to the contact person before attempting to navigate away from the screen. Look for a "Save" button or option in the interface.
  Cancel Changes: If the changes are not needed, you can choose to cancel or discard the changes. This option is usually available in the form of a "Cancel" button.
  Check for Multiple Sessions: Ensure that you are not working on multiple sessions that might be causing conflicts. Close any unnecessary sessions.
  Review System Messages: Pay attention to any additional system messages or prompts that may provide more context about the unsaved changes.
  Consult Documentation: If the issue persists, refer to SAP documentation or consult with your SAP administrator for specific guidance related to your system configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP SRM that deal with contact management.
  User Training: Ensure that users are trained on how to properly save and manage changes within the SAP SRM interface to avoid similar issues in the future.
  SAP Notes: Check for any SAP Notes or updates related to this error message, as there may be patches or fixes available that address specific issues.
  
  If the problem continues after trying these solutions, it may be necessary to involve your SAP support team for further investigation.