How To Fix /SRMSMC/CHANGE_INFO001 - Error while trying to lock change info for supplier &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CHANGE_INFO -

• Message number: 001

• Message text: Error while trying to lock change info for supplier &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CHANGE_INFO001 - Error while trying to lock change info for supplier &1 ?

  The SAP error message /SRMSMC/CHANGE_INFO001 indicates that there was an error while trying to lock change information for a supplier in the Supplier Relationship Management (SRM) module. This error typically occurs when there is an issue with the locking mechanism that prevents the system from updating or modifying the change information for a specific supplier.
  Causes:
  
  Concurrent Access: Another user or process may be currently accessing or modifying the same supplier information, leading to a lock conflict.
  Database Lock: The database may have a lock on the supplier record due to a previous transaction that has not been completed or released.
  Authorization Issues: The user may not have the necessary authorizations to lock or change the supplier information.
  System Errors: There may be underlying system issues or bugs that are causing the locking mechanism to fail.
  
  Solutions:
  
  Check for Concurrent Users: Verify if another user is currently editing the supplier information. If so, wait for them to complete their transaction.
  Release Locks: If you suspect that a lock is still held by a previous transaction, you can use transaction code SM12 to check for and release any unnecessary locks on the supplier record.
  Review Authorizations: Ensure that the user attempting to make the change has the appropriate authorizations to lock and modify supplier information.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or information that might provide more context about the issue.
  Restart the Session: Sometimes, simply logging out and back into the SAP system can resolve temporary locking issues.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and delete locks), SLG1 (to view application logs), and SE11 (to check table definitions).
  SAP Notes: Search for SAP Notes related to /SRMSMC/CHANGE_INFO001 for any patches or updates that may address this specific error.
  Documentation: Review the SAP SRM documentation for best practices on managing supplier information and understanding the locking mechanisms in place.
  
  By following these steps, you should be able to diagnose and resolve the error related to locking change information for a supplier in SAP SRM.