How To Fix /SRMSMC/BP_UI_MSG012 - Error while deleting a phone number

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/BP_UI_MSG -

• Message number: 012

• Message text: Error while deleting a phone number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/BP_UI_MSG012 - Error while deleting a phone number ?

  The SAP error message /SRMSMC/BP_UI_MSG012 typically occurs in the context of the SAP Supplier Relationship Management (SRM) system when there is an issue related to deleting a phone number from a business partner's details. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Cause
  
  Data Integrity Constraints: The phone number you are trying to delete may be linked to other data or processes within the system, which prevents its deletion.
  Authorization Issues: The user may not have the necessary permissions to delete phone numbers from business partner records.
  System Configuration: There may be specific configurations or settings in the system that restrict the deletion of certain types of data.
  Technical Issues: There could be underlying technical issues, such as database locks or inconsistencies in the data model.
  
  Solution
  
  Check Data Dependencies: Ensure that the phone number is not being used in any active transactions or linked to other records. If it is, you may need to remove those dependencies first.
  Review User Permissions: Verify that the user attempting to delete the phone number has the appropriate authorizations. You may need to consult with your SAP security team to adjust roles and permissions.
  Consult Configuration Settings: Review the configuration settings in the SRM system to see if there are any restrictions on deleting phone numbers. Adjust settings if necessary.
  Use Transaction Codes: If applicable, use transaction codes like BP (Business Partner) to manage business partner data directly and check for any inconsistencies.
  Check for System Locks: Investigate if there are any locks on the database that might be preventing the deletion. You can use transaction SM12 to check for locks.
  Error Logs: Review the system logs for any additional error messages or details that could provide more context about the issue. Use transaction SLG1 to check application logs.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  Related Information
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide patches and updates.
  Documentation: Review the official SAP documentation for SRM and business partner management for best practices and guidelines on managing phone numbers and other contact details.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.