How To Fix /SRMSMC/BP_UI_MSG011 - Error while adding a new phone number

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/BP_UI_MSG -

• Message number: 011

• Message text: Error while adding a new phone number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/BP_UI_MSG011 - Error while adding a new phone number ?

  The SAP error message /SRMSMC/BP_UI_MSG011 typically indicates an issue encountered while trying to add a new phone number to a business partner's details in the SAP system. This error can arise due to various reasons, including data validation issues, configuration problems, or system constraints.
  Possible Causes:
  
  Invalid Phone Number Format: The phone number being entered may not conform to the expected format or length defined in the system.
  Missing Required Fields: There may be other mandatory fields that need to be filled out before adding a phone number.
  Data Validation Rules: The system may have specific validation rules that the entered phone number does not meet.
  Authorization Issues: The user may not have the necessary permissions to modify business partner data.
  Technical Issues: There could be underlying technical issues, such as database constraints or system configuration problems.
  
  Solutions:
  
  Check Phone Number Format: Ensure that the phone number is entered in the correct format as specified by the system. This may include country codes, area codes, and the correct number of digits.
  Complete Required Fields: Verify that all mandatory fields in the business partner form are filled out correctly before attempting to add the phone number.
  Review Validation Rules: Consult with your SAP administrator or refer to the documentation to understand any specific validation rules that may apply to phone numbers.
  Check User Permissions: Ensure that the user has the necessary authorizations to make changes to business partner data. If not, contact your system administrator to request the appropriate permissions.
  Consult Logs and Traces: If the issue persists, check the system logs or traces for more detailed error messages that can provide additional context on the failure.
  Contact SAP Support: If none of the above solutions work, consider reaching out to SAP support for assistance, especially if this is a recurring issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  Documentation: Review the SAP Help Portal for documentation related to business partner management and phone number entry.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.