How To Fix /SRMSMC/BP_UI_MSG007 - Error while changing an e-mail address; try again

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/BP_UI_MSG -

• Message number: 007

• Message text: Error while changing an e-mail address; try again

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/BP_UI_MSG007 - Error while changing an e-mail address; try again ?

  The SAP error message /SRMSMC/BP_UI_MSG007 typically occurs in the context of the SAP Supplier Relationship Management (SRM) system when there is an issue with changing an email address in the Business Partner (BP) data. This error can arise due to various reasons, including data inconsistencies, authorization issues, or system configuration problems.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the Business Partner data that prevent the system from processing the change.
  Authorization Issues: The user may not have the necessary permissions to change the email address for the Business Partner.
  System Configuration: There could be configuration settings in the SRM system that are preventing the update.
  Technical Issues: There may be underlying technical issues, such as database locks or system errors, that are causing the operation to fail.
  
  Solutions:
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to change the email address in the Business Partner data. This can be verified by checking the user's role and permissions in the system.
  
  
  Validate Data: Review the Business Partner data for any inconsistencies or errors. Ensure that the email address format is correct and that there are no duplicate entries.
  
  
  Retry the Operation: Sometimes, the error may be temporary. Try to change the email address again after a short period.
  
  
  Check System Logs: Look into the system logs (transaction SLG1) for any additional error messages or details that could provide more context about the issue.
  
  
  Consult with Technical Support: If the issue persists, it may be necessary to consult with your SAP Basis or technical support team to investigate any underlying system issues or configuration problems.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.
  
  
  Testing in a Sandbox: If possible, replicate the issue in a sandbox environment to test different scenarios and identify the root cause without affecting the production system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) for managing Business Partner data.
  SAP Documentation: Refer to SAP Help documentation for detailed information on Business Partner management and error handling.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message /SRMSMC/BP_UI_MSG007 when attempting to change an email address in SAP SRM.