How To Fix /SRMSMC/BP_UI_MSG000 - An error occured while starting the application

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/BP_UI_MSG -

• Message number: 000

• Message text: An error occured while starting the application

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/BP_UI_MSG000 - An error occured while starting the application ?

  The SAP error message /SRMSMC/BP_UI_MSG000 An error occurred while starting the application typically indicates that there is an issue with the Business Partner (BP) application in the SAP system. This error can arise from various causes, and the solutions may vary depending on the specific circumstances. Here are some common causes and potential solutions:
  Common Causes
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the Business Partner application.
  
  
  Configuration Issues: There may be misconfigurations in the Business Partner settings or in the related components.
  
  
  System Errors: There could be underlying system errors, such as issues with the SAP Gateway or the backend services.
  
  
  Network Issues: Connectivity problems between the client and the SAP server can lead to this error.
  
  
  Browser Compatibility: If you are accessing the application through a web browser, compatibility issues may arise.
  
  
  Missing or Incomplete Data: Required data for the Business Partner application may be missing or incomplete.
  
  
  Solutions
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to access the Business Partner application. You can check this in transaction PFCG.
  
  
  
  Review Configuration:
  
  Verify the configuration settings for the Business Partner application. Check transaction BP for any inconsistencies or missing settings.
  
  
  
  Check System Logs:
  
  Use transaction SLG1 to check the application logs for any related error messages that could provide more context about the issue.
  
  
  
  Test Connectivity:
  
  Ensure that there are no network issues. You can test the connection to the SAP server and check if other applications are working correctly.
  
  
  
  Browser Compatibility:
  
  If you are using a web browser, try accessing the application using a different browser or ensure that your current browser is compatible with the SAP application.
  
  
  
  Check for Missing Data:
  
  Review the data related to the Business Partner. Ensure that all required fields are filled out correctly.
  
  
  
  Clear Cache:
  
  If you are using a web browser, try clearing the browser cache and cookies, as this can sometimes resolve issues with loading applications.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), PFCG (Role Maintenance), and SLG1 (Application Log).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to Business Partner configuration and troubleshooting.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message you are encountering.