How To Fix /SRMSMC/ADDRESS015 - Incomplete fax number; enter a country and a fax number

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/ADDRESS -

• Message number: 015

• Message text: Incomplete fax number; enter a country and a fax number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/ADDRESS015 - Incomplete fax number; enter a country and a fax number ?

  The SAP error message /SRMSMC/ADDRESS015 indicates that there is an issue with the fax number entered in the system. Specifically, it states that the fax number is incomplete and requires both a country code and a valid fax number to be entered.
  Cause:
  The error typically occurs when:
  
  The fax number field is left blank or not fully populated.
  The country code is missing or not specified.
  The format of the fax number does not meet the expected criteria (e.g., incorrect characters, too few digits).
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Fax Number Entry:
  
  Ensure that the fax number field is not empty.
  Verify that you have entered a valid country code (e.g., +1 for the USA, +44 for the UK).
  Make sure the fax number itself is complete and formatted correctly.
  
  
  
  Format the Fax Number:
  
  The fax number should typically include the country code followed by the local fax number. For example, for a US fax number, it should look like [phone].
  
  
  
  Review System Settings:
  
  Check if there are any specific formatting rules or validation settings in your SAP system that might affect how fax numbers are entered.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help files related to the specific module you are working with for any additional requirements regarding fax number entry.
  
  
  
  Test with Different Numbers:
  
  If you continue to encounter issues, try entering different fax numbers to see if the problem persists, which can help identify if the issue is with the specific number or a broader system issue.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Permissions: Ensure that you have the necessary permissions to enter or modify fax numbers in the system.
  Contact Support: If the issue persists after following the above steps, consider reaching out to your SAP support team for further assistance.
  
  By ensuring that both the country code and the fax number are correctly entered, you should be able to resolve the /SRMSMC/ADDRESS015 error.