How To Fix /SRMSMC/ADDRESS014 - Incomplete phone number; enter a country and a phone number

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/ADDRESS -

• Message number: 014

• Message text: Incomplete phone number; enter a country and a phone number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/ADDRESS014 - Incomplete phone number; enter a country and a phone number ?

  The SAP error message /SRMSMC/ADDRESS014 indicates that there is an issue with the phone number format in the system. Specifically, it states that the phone number is incomplete and requires both a country code and a valid phone number to be entered.
  Cause:
  
  Missing Country Code: The phone number entry does not include a country code, which is necessary for international dialing.
  Incomplete Phone Number: The phone number may be missing digits or is not formatted correctly.
  Incorrect Format: The phone number may not adhere to the expected format defined in the system settings.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Phone Number Entry:
  
  Ensure that the phone number includes a valid country code. For example, for the United States, the country code is +1.
  Verify that the phone number itself is complete and contains the correct number of digits.
  
  
  
  Format the Phone Number Correctly:
  
  Follow the expected format for phone numbers as defined in your SAP system. This may include specific separators (like dashes or spaces) or a specific number of digits.
  
  
  
  Update the Address Information:
  
  Navigate to the address entry screen in SAP where the phone number is being entered.
  Enter the country code and the complete phone number in the appropriate fields.
  
  
  
  Consult Documentation:
  
  If you are unsure about the required format or country codes, refer to SAP documentation or your organization's guidelines for entering address information.
  
  
  
  Test the Entry:
  
  After making the necessary changes, try saving or processing the entry again to see if the error persists.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or updates related to this error message.
  User Roles and Permissions: Ensure that you have the necessary permissions to edit address information in the system.
  System Configuration: If the issue continues, it may be worth consulting with your SAP Basis or technical team to check if there are any configuration settings that need to be adjusted for phone number validation.
  
  By following these steps, you should be able to resolve the /SRMSMC/ADDRESS014 error and successfully enter the required phone number information in SAP.