How To Fix /SRMERP/WF_CORE004 - User &1 is maintained as procurement substitute

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMERP/WF_CORE -

• Message number: 004

• Message text: User &1 is maintained as procurement substitute

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMERP/WF_CORE004 - User &1 is maintained as procurement substitute ?

  The SAP error message /SRMERP/WF_CORE004 User &1 is maintained as procurement substitute typically indicates that the user specified in the error message is set up as a procurement substitute in the system. This can affect workflows and procurement processes, leading to issues when trying to execute certain transactions or workflows.
  Cause:
  
  User Configuration: The user in question has been configured as a procurement substitute in the system. This means that they are designated to take over procurement responsibilities for another user, which can lead to conflicts or issues in workflow processing.
  Workflow Settings: The workflow may be trying to route tasks or approvals to the user who is set as a substitute, which can cause the error if the system does not expect this configuration.
  
  Solution:
  
  
  Check User Settings:
  
  Go to the user master record (transaction code SU01) for the user mentioned in the error message.
  Check the "Procurement Substitute" settings to see if they are correctly configured.
  If the user should not be a procurement substitute, remove them from this role.
  
  
  
  Review Workflow Configuration:
  
  Check the workflow configuration to ensure that it is set up correctly and that the user is not being incorrectly routed tasks.
  If necessary, adjust the workflow settings to avoid routing tasks to users who are substitutes.
  
  
  
  Consult with SAP Basis or Security Team:
  
  If you do not have the necessary permissions to change user settings or workflow configurations, consult with your SAP Basis or Security team for assistance.
  
  
  
  Testing:
  
  After making changes, test the workflow or transaction again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SWDD: Workflow Builder (to check and modify workflows)
  
  
  
  Documentation: Refer to SAP Help documentation for more details on user roles and workflow management.
  
  
  Support: If the issue persists after checking the configurations, consider reaching out to SAP support for further assistance, providing them with the error message and context.
  
  
  By following these steps, you should be able to resolve the error related to the procurement substitute configuration in SAP.