How To Fix /SRMERP/OL_COMMON006 - Approval Item is locked in other session


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SRMERP/OL_COMMON -

  • Message number: 006

  • Message text: Approval Item is locked in other session

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SRMERP/OL_COMMON006 - Approval Item is locked in other session ?

    The SAP error message /SRMERP/OL_COMMON006 Approval Item is locked in other session typically indicates that the approval item you are trying to access or modify is currently locked by another user or session. This can happen in various scenarios, such as when multiple users are trying to approve or edit the same item simultaneously.

    Cause:

    1. Concurrent Access: Another user is currently editing or approving the same item.
    2. Session Lock: The item may be locked due to a previous session that did not close properly.
    3. Background Jobs: A background job might be processing the item, causing it to be locked.
    4. Database Locking: Database-level locks may be in place due to transactions that are not yet committed.

    Solution:

    1. Wait and Retry: If the lock is temporary, waiting for a few moments and then retrying the action may resolve the issue.
    2. Check for Active Sessions: Use transaction codes like SM12 (to view and delete locks) to check if there are any active locks on the item. If you find a lock that is no longer needed, you can delete it (ensure you have the necessary authorizations).
    3. Communicate with Users: If you are in a multi-user environment, communicate with your team to identify if someone else is working on the same item.
    4. Review Background Jobs: Check if there are any background jobs running that might be locking the item. You can use transaction SM37 to monitor background jobs.
    5. Transaction Rollback: If a previous transaction was interrupted, it might have left the item in a locked state. Ensure that all transactions are properly completed or rolled back.
    6. System Restart: In rare cases, a system restart may be necessary to clear persistent locks, but this should be done with caution and typically requires coordination with your SAP Basis team.

    Related Information:

    • Transaction Codes:
      • SM12: To view and manage locks.
      • SM37: To check background jobs.
      • SM21: To view system logs for any related errors.
    • User Authorizations: Ensure that you have the necessary authorizations to view and manage locks.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for relevant notes.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.

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