How To Fix /SRMERP/OL_BO_SC003 - Shopping cart deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMERP/OL_BO_SC -

• Message number: 003

• Message text: Shopping cart deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMERP/OL_BO_SC003 - Shopping cart deleted ?

  The SAP error message /SRMERP/OL_BO_SC003 indicates that a shopping cart has been deleted. This can occur in the SAP Supplier Relationship Management (SRM) module when a shopping cart is no longer available for processing. Here are some potential causes, solutions, and related information regarding this error:
  Causes:
  
  Manual Deletion: The shopping cart may have been manually deleted by a user with the appropriate permissions.
  Workflow Issues: If the shopping cart was part of a workflow and the workflow was terminated or canceled, the shopping cart could be deleted as a result.
  System Cleanup: Periodic system cleanup processes may delete shopping carts that are considered obsolete or have not been processed within a certain timeframe.
  Authorization Issues: Users may not have the necessary authorizations to view or process the shopping cart, leading to the perception that it has been deleted.
  Data Consistency Issues: There may be inconsistencies in the database that lead to the shopping cart being marked as deleted.
  
  Solutions:
  
  Check Deletion Logs: Review the system logs to determine if the shopping cart was deleted manually or through a system process. This can provide insights into the cause.
  Recreate the Shopping Cart: If the shopping cart was deleted and needs to be processed, it may be necessary to recreate it.
  Review Workflow Status: Check the status of any workflows associated with the shopping cart to ensure they are functioning correctly and have not been canceled.
  User Authorizations: Verify that the user has the necessary authorizations to access and manage shopping carts in the system.
  Consult with IT Support: If the issue persists or if there are concerns about data integrity, it may be necessary to consult with your IT support team or SAP Basis team for further investigation.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP SRM documentation for information on shopping cart management and workflows.
  User Training: Ensure that users are trained on the proper procedures for creating, managing, and deleting shopping carts to minimize accidental deletions.
  
  If you continue to experience issues or if the error message is impacting business processes, it may be beneficial to engage with SAP support for more tailored assistance.