How To Fix /SRMERP/OL_BO_SC002 - Shopping cart &1 contains no items

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMERP/OL_BO_SC -

• Message number: 002

• Message text: Shopping cart &1 contains no items

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMERP/OL_BO_SC002 - Shopping cart &1 contains no items ?

  The SAP error message /SRMERP/OL_BO_SC002 Shopping cart &1 contains no items indicates that the shopping cart identified by the number &1 is empty and does not contain any items. This error typically occurs in the SAP Supplier Relationship Management (SRM) module when a user attempts to process or submit a shopping cart that has not been populated with any products or services.
  Causes:
  
  No Items Added: The most straightforward cause is that the user has not added any items to the shopping cart before attempting to save or submit it.
  Items Removed: Items may have been added initially but were subsequently removed, leaving the cart empty.
  Session Timeout: If the user was working on the shopping cart for an extended period, a session timeout may have occurred, leading to loss of data.
  Technical Issues: There may be technical issues or bugs in the system that prevent items from being saved correctly.
  Authorization Issues: The user may not have the necessary permissions to add items to the shopping cart.
  
  Solutions:
  
  Add Items: Ensure that you add items to the shopping cart. Navigate to the appropriate catalog or item list and select the items you wish to include.
  Check for Removed Items: If you believe you added items, check if they were inadvertently removed. Re-add them if necessary.
  Session Management: If you suspect a session timeout, try refreshing the page or logging out and back in to see if the items reappear.
  Review System Logs: Check the system logs for any errors or warnings that might indicate a technical issue.
  Permissions Check: Verify that you have the necessary permissions to add items to the shopping cart. If not, contact your system administrator for assistance.
  Contact Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team for further investigation.
  
  Related Information:
  
  User Training: Ensure that users are trained on how to properly create and manage shopping carts in SAP SRM.
  System Configuration: Review the configuration settings in SAP SRM to ensure that the shopping cart functionality is set up correctly.
  Documentation: Refer to SAP documentation or help resources for additional guidance on managing shopping carts and troubleshooting common issues.
  
  By following these steps, you should be able to resolve the error and successfully manage your shopping cart in SAP SRM.