How To Fix /SRMERP/OL_BO_MMPUR006 - User &1 already processing shopping cart &2 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMERP/OL_BO_MMPUR -

• Message number: 006

• Message text: User &1 already processing shopping cart &2 &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMERP/OL_BO_MMPUR006 - User &1 already processing shopping cart &2 &3 ?

  The SAP error message /SRMERP/OL_BO_MMPUR006 User &1 already processing shopping cart &2 &3 indicates that the user (represented by &1) is already in the process of handling a shopping cart (identified by &2 and &3). This typically occurs in the context of the SAP Supplier Relationship Management (SRM) module when multiple sessions or transactions are attempted on the same shopping cart by the same user.
  Cause:
  
  Concurrent Access: The user is trying to access or modify a shopping cart that is already being processed in another session or transaction.
  Session Timeout: The user may have an open session that has not been properly closed, leading to the system thinking the shopping cart is still in use.
  System Configuration: There may be settings in the system that restrict concurrent processing of shopping carts.
  
  Solution:
  
  Check Active Sessions: The user should check if they have multiple sessions open and close any unnecessary ones. This can often be done by logging out of the system and logging back in.
  Wait and Retry: If the shopping cart is being processed by another session, the user may need to wait until that session is completed before attempting to access the shopping cart again.
  Clear Locks: If the shopping cart is stuck in a processing state, a system administrator may need to clear the lock on the shopping cart. This can be done using transaction codes like SM12 to view and delete locks.
  Review User Permissions: Ensure that the user has the appropriate permissions to access and modify the shopping cart.
  System Configuration Review: If this issue occurs frequently, it may be worth reviewing the system configuration to see if adjustments can be made to allow for better handling of concurrent sessions.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to check and delete locks), SU01 (to manage user accounts), and SWI1 (to check workflow instances).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are trained on how to properly manage shopping carts and understand the implications of concurrent processing.
  
  If the problem persists after trying the above solutions, it may be necessary to consult with your SAP support team or refer to SAP documentation for further troubleshooting steps.