How To Fix /SRMERP/OL_BO_MMPUR005 - Status of shopping cart item &1 cannot be set to canceled by purchaser


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SRMERP/OL_BO_MMPUR -

  • Message number: 005

  • Message text: Status of shopping cart item &1 cannot be set to canceled by purchaser

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SRMERP/OL_BO_MMPUR005 - Status of shopping cart item &1 cannot be set to canceled by purchaser ?

    The SAP error message /SRMERP/OL_BO_MMPUR005 indicates that the status of a shopping cart item cannot be set to "canceled" by the purchaser. This error typically arises in the context of SAP's Supplier Relationship Management (SRM) module, particularly when dealing with shopping carts and procurement processes.

    Causes:

    1. Status Restrictions: The shopping cart item may be in a status that does not allow it to be canceled. For example, if the item has already been approved or processed further down the procurement workflow, it may be locked from cancellation.

    2. Authorization Issues: The user attempting to cancel the item may not have the necessary authorizations or roles assigned to perform this action.

    3. System Configuration: There may be specific configurations or business rules set up in the system that prevent certain items from being canceled based on their status or other criteria.

    4. Pending Approvals: If the shopping cart item is pending approval or is part of a workflow that has not yet been completed, it may not be eligible for cancellation.

    Solutions:

    1. Check Item Status: Review the current status of the shopping cart item. If it is in a status that does not allow cancellation, you may need to take alternative actions, such as contacting an approver or administrator.

    2. Review Authorizations: Ensure that the user has the appropriate permissions to cancel shopping cart items. This may involve checking user roles and authorizations in the SAP system.

    3. Consult Configuration: If you have access to system configuration, check if there are any specific rules or settings that prevent cancellation of items in certain statuses. Adjustments may be needed based on business requirements.

    4. Workflow Management: If the item is part of a workflow, check the workflow status. You may need to withdraw the item from the workflow or wait for it to be processed before attempting to cancel it.

    5. Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting the SAP community for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Documentation: Review the SAP SRM documentation for details on shopping cart management and the associated workflows.
    • User Forums: Engage with SAP user forums or communities where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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