How To Fix /SRMERP/OL_BO_MMPUR004 - Status of shopping cart item &1 cannot be set to canceled by purchaser

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMERP/OL_BO_MMPUR -

• Message number: 004

• Message text: Status of shopping cart item &1 cannot be set to canceled by purchaser

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMERP/OL_BO_MMPUR004 - Status of shopping cart item &1 cannot be set to canceled by purchaser ?

  The SAP error message /SRMERP/OL_BO_MMPUR004 indicates that the status of a shopping cart item cannot be set to "canceled" by the purchaser. This error typically arises in the context of the SAP Supplier Relationship Management (SRM) module when a user attempts to cancel a shopping cart item that is not eligible for cancellation.
  Causes:
  
  Approval Process: The shopping cart may be in a status that is currently being processed or has already been approved. If the item is already in the approval workflow, it cannot be canceled by the purchaser.
  Item Status: The item may have already been converted into a purchase order or may be in a status that does not allow for cancellation.
  Authorization Issues: The user may not have the necessary permissions to cancel the shopping cart item.
  System Configuration: There may be specific configurations or business rules set up in the system that prevent cancellation under certain conditions.
  
  Solutions:
  
  Check Item Status: Verify the current status of the shopping cart item. If it is in an approved or processed state, you may need to follow the appropriate procedure to handle it (e.g., contacting the approver or following the workflow).
  Review Approval Workflow: If the item is still in the approval process, you may need to wait until it is either approved or rejected before attempting to cancel it.
  Permissions: Ensure that you have the necessary permissions to cancel shopping cart items. If not, contact your system administrator to request the appropriate access.
  Consult Documentation: Review any relevant documentation or guidelines provided by your organization regarding the cancellation of shopping cart items.
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to shopping cart management in SAP SRM, such as BBP_PD (for shopping cart display) and BBP_CG (for shopping cart change).
  User Training: Ensure that users are trained on the proper procedures for managing shopping cart items, including cancellation processes.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.