How To Fix /SRMERP/CH_INBOX_SC003 - Shopping cart item &1 has been rejected

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMERP/CH_INBOX_SC -

• Message number: 003

• Message text: Shopping cart item &1 has been rejected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMERP/CH_INBOX_SC003 - Shopping cart item &1 has been rejected ?

  The SAP error message /SRMERP/CH_INBOX_SC003 indicates that a shopping cart item has been rejected. This can occur in the SAP Supplier Relationship Management (SRM) module when there are issues with the shopping cart that prevent it from being processed further. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Approval Workflow Issues: The shopping cart may not have been approved by the necessary approvers in the workflow.
  Missing or Incorrect Data: Required fields may be missing or contain incorrect data, such as invalid material numbers, incorrect quantities, or pricing issues.
  Budget Constraints: The shopping cart may exceed budget limits set in the system.
  Item Status: The item may have been rejected by a previous approver or may have been flagged for rejection due to compliance issues.
  Authorization Issues: The user may not have the necessary permissions to create or approve the shopping cart.
  
  Solutions:
  
  Check Approval Status: Review the approval workflow for the shopping cart to ensure that all necessary approvals have been obtained. If an approver has rejected the item, you may need to address their concerns.
  Review Item Details: Go through the shopping cart item details to ensure all required fields are filled out correctly. Correct any discrepancies in material numbers, quantities, or pricing.
  Budget Review: Verify that the shopping cart does not exceed any budget limits. If it does, you may need to adjust the quantities or seek additional budget approval.
  Consult with Approvers: If the item was rejected, consult with the approver to understand the reason for rejection and make necessary adjustments.
  Check User Authorizations: Ensure that the user creating or approving the shopping cart has the necessary authorizations. If not, contact your SAP security team to resolve any authorization issues.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like BBP_PD to display the shopping cart and check its status.
  Workflow Monitoring: Use transaction code SWI1 to monitor the workflow and see where the shopping cart is in the approval process.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to shopping cart rejections.
  Documentation: Refer to the SAP SRM documentation for detailed information on shopping cart processes and workflows.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional assistance.