How To Fix /SRMERP/CH_INBOX_SC000 - &1 items (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMERP/CH_INBOX_SC -

• Message number: 000

• Message text: &1 items (&2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMERP/CH_INBOX_SC000 - &1 items (&2) ?

  The SAP error message /SRMERP/CH_INBOX_SC000 &1 items (&2) typically relates to issues in the SAP Supplier Relationship Management (SRM) module, particularly concerning the shopping cart (SC) inbox. This error message indicates that there are items in the shopping cart that require attention or action.
  Cause:
  
  Incomplete Data: The shopping cart may have incomplete or missing data, which prevents it from being processed.
  Approval Workflow Issues: There may be issues with the approval workflow, such as missing approvers or incorrect workflow settings.
  Item Status: The items in the shopping cart may be in a status that does not allow them to be processed (e.g., rejected, on hold).
  Configuration Issues: There may be configuration issues in the SRM system that affect how shopping carts are processed.
  Authorization Issues: The user may not have the necessary authorizations to view or process the items in the shopping cart.
  
  Solution:
  
  Check Shopping Cart Details: Review the shopping cart for any missing or incomplete information. Ensure that all required fields are filled out correctly.
  Review Approval Workflow: Check the approval workflow settings to ensure that all necessary approvers are assigned and that the workflow is functioning correctly.
  Check Item Status: Look at the status of the items in the shopping cart. If any items are rejected or on hold, take the necessary steps to resolve those issues.
  Configuration Review: Consult with your SAP Basis or SRM configuration team to ensure that the system is configured correctly for shopping cart processing.
  Authorization Check: Verify that the user has the necessary authorizations to access and process the shopping cart items. If not, work with your security team to grant the required permissions.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BBP_PD (to display shopping carts) or BBP_MON (to monitor shopping carts) to investigate further.
  SAP Documentation: Refer to the official SAP documentation for SRM for detailed information on shopping cart processing and troubleshooting.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for more in-depth troubleshooting.