How To Fix /SRMERP/CH_FPM_BO013 - Cancellation of item &2 of shopping cart &1 has failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMERP/CH_FPM_BO -

• Message number: 013

• Message text: Cancellation of item &2 of shopping cart &1 has failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMERP/CH_FPM_BO013 - Cancellation of item &2 of shopping cart &1 has failed ?

  The SAP error message /SRMERP/CH_FPM_BO013 indicates that the cancellation of an item in a shopping cart has failed. This error can occur in the context of SAP's Supplier Relationship Management (SRM) or similar procurement processes. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Item Status: The item you are trying to cancel may not be in a cancellable status. For example, if the item has already been processed (e.g., ordered, invoiced), it may not be eligible for cancellation.
  Authorization Issues: The user may not have the necessary permissions to cancel the item in the shopping cart.
  System Configuration: There may be configuration settings in the SRM system that prevent the cancellation of certain items based on specific criteria.
  Technical Issues: There could be underlying technical issues, such as database locks or system errors, that are preventing the cancellation process from completing successfully.
  Dependencies: The item may have dependencies on other documents or processes that need to be resolved before cancellation can occur.
  
  Solutions:
  
  Check Item Status: Verify the status of the item in the shopping cart. If it is already processed, you may need to follow a different procedure to handle it (e.g., return or adjustment).
  Review Authorizations: Ensure that the user attempting the cancellation has the appropriate authorizations. This may involve checking roles and permissions in the SAP system.
  Consult Configuration Settings: Review the configuration settings in the SRM system to see if there are any rules or settings that prevent cancellation. This may require assistance from a system administrator or SAP consultant.
  Technical Troubleshooting: If the issue seems to be technical, check for any system logs or error messages that could provide more insight. You may need to involve your IT support team to investigate further.
  Check Dependencies: Look for any related documents or processes that may be affecting the item. Resolving these dependencies may allow the cancellation to proceed.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP SRM documentation for guidelines on managing shopping carts and handling cancellations.
  Community Forums: Consider searching or posting in SAP community forums or discussion groups where other users may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team or consult with an SAP expert for further assistance.