How To Fix SRM_GENERIC_SP_ARC004 - Unexpected error

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_GENERIC_SP_ARC - Messages in the Context of GSP Data Archiving

• Message number: 004

• Message text: Unexpected error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_GENERIC_SP_ARC004 - Unexpected error ?

  The SAP error message SRM_GENERIC_SP_ARC004, which indicates an "Unexpected error," can be somewhat vague, as it does not provide specific details about the underlying issue. However, it typically arises in the context of SAP Supplier Relationship Management (SRM) and can be related to various factors, including configuration issues, data inconsistencies, or system performance problems.
  Possible Causes:
  
  Configuration Issues: Incorrect or incomplete configuration settings in the SRM system can lead to unexpected errors.
  Data Inconsistencies: Issues with master data, such as vendor data or purchasing information, can trigger errors during processing.
  System Performance: High load on the system or performance bottlenecks can cause unexpected behavior.
  Custom Code: If there are custom enhancements or modifications in the SRM system, they might not be handling certain scenarios correctly.
  Transport Issues: Problems with transport requests that have not been properly imported can lead to inconsistencies in the system.
  
  Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) and system logs (transaction SM21) for more detailed error messages that can provide insights into the root cause.
  Debugging: If you have access to the development environment, you can debug the process to identify where the error occurs.
  Data Validation: Ensure that all relevant master data is complete and correctly configured. Check for any inconsistencies in vendor or purchasing data.
  Configuration Review: Review the configuration settings in the SRM system to ensure they are set up correctly.
  Performance Monitoring: Monitor system performance and check for any resource bottlenecks. Consider optimizing database performance or increasing system resources if necessary.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide patches.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  SAP Notes: Regularly check for SAP Notes related to SRM and the specific error message. SAP frequently updates their knowledge base with solutions to known issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Documentation: Review the official SAP documentation for SRM to ensure that you are following best practices in configuration and data management.
  
  By following these steps, you should be able to diagnose and resolve the SRM_GENERIC_SP_ARC004 error effectively.