How To Fix SRM_GENERIC_SP814 - Lock removed

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_GENERIC_SP - SRM: Generic Service Provider

• Message number: 814

• Message text: Lock removed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_GENERIC_SP814 - Lock removed ?

  The SAP error message "SRM_GENERIC_SP814 Lock removed" typically indicates that a lock on a particular object or transaction in the SAP Supplier Relationship Management (SRM) system has been released or removed. This can happen for various reasons, and understanding the cause and potential solutions can help in resolving the issue.
  Causes:
  
  Timeouts: Locks may be automatically released due to timeouts if a transaction takes too long to complete.
  User Actions: If a user manually releases a lock or if a transaction is canceled, the lock will be removed.
  System Errors: Unexpected system errors or crashes can lead to locks being released.
  Database Issues: Problems with the database or connectivity issues can also result in locks being removed.
  Concurrency: If multiple users are trying to access the same object simultaneously, it may lead to locks being removed.
  
  Solutions:
  
  Retry the Transaction: If the lock was removed due to a timeout or user action, simply retrying the transaction may resolve the issue.
  Check for Active Sessions: Use transaction codes like SM12 to check for active locks and see if there are any sessions that are holding locks on the object you are trying to access.
  Review System Logs: Check the system logs (transaction SLG1) for any errors or warnings that might provide more context about why the lock was removed.
  Database Health Check: Ensure that the database is functioning correctly and that there are no connectivity issues.
  Consult SAP Notes: Look for relevant SAP Notes that might address this specific error or provide patches or updates that could resolve underlying issues.
  Increase Lock Timeout: If timeouts are a frequent issue, consider increasing the lock timeout settings in the system configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view locks), SM21 (system log), and SLG1 (application log) for troubleshooting.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it is affecting business operations.
  Documentation: Review SAP documentation related to SRM and locking mechanisms for a deeper understanding of how locks work in the system.
  
  By following these steps, you should be able to diagnose and potentially resolve the "SRM_GENERIC_SP814 Lock removed" error in your SAP SRM system.