How To Fix SRM_GENERIC_SP812 - Specified anchor not found in the model

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_GENERIC_SP - SRM: Generic Service Provider

• Message number: 812

• Message text: Specified anchor not found in the model

What causes this issue?

For each infotype/subtype, the system tries to find a marker (anchor)
in the record model, at which point it can insert the infotype/subtype
into the record. For each infotype/subtype, the system makes up to
three search attempts. It searches for values of the attribute ANCHOR
in the following order:
<Value entered in the input template><Infotype number>
<Value entered in the input template>
<*> (anchor of the model node <ZK>worklist element</>, which is created
by default as the top node in every record model).
One of the three checks could not be executed.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_GENERIC_SP812 - Specified anchor not found in the model ?

  The SAP error message SRM_GENERIC_SP812: Specified anchor not found in the model typically occurs in the context of SAP Supplier Relationship Management (SRM) when there is an issue with the data model or the configuration of the system. This error indicates that the system is unable to locate a specified anchor point in the data model, which can be due to various reasons.
  Causes:
  
  Missing or Incorrect Configuration: The anchor point that the system is trying to reference may not be configured correctly or may be missing entirely.
  Data Model Changes: If there have been recent changes to the data model (e.g., updates, migrations, or customizations), the anchor point may have been inadvertently removed or altered.
  Inconsistent Data: There may be inconsistencies in the data that prevent the system from finding the specified anchor.
  Authorization Issues: Sometimes, the user may not have the necessary permissions to access certain data or models, leading to this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the SRM system to ensure that the anchor points are correctly defined and exist in the model.
  Data Model Validation: Validate the data model to ensure that all necessary components are present and correctly linked. This may involve checking for any recent changes that could have affected the model.
  Review Customizations: If there are custom developments or enhancements in place, review them to ensure they are not causing the issue. It may be necessary to revert or adjust custom code.
  Check Authorizations: Ensure that the user encountering the error has the appropriate authorizations to access the required data and models.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of SRM you are using for any known issues or patches that may address this error.
  Debugging: If you have access to the development environment, consider debugging the process to identify where the anchor point is being referenced and why it cannot be found.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or recommendations related to this error message. You can search for the error code in the SAP Support Portal.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  SAP Support: If the issue persists and you are unable to resolve it, consider reaching out to SAP Support for assistance. They can provide more detailed guidance based on your specific system configuration and version.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.