How To Fix SRM_GENERIC_SP815 - Cannot create: Document ID already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_GENERIC_SP - SRM: Generic Service Provider

• Message number: 815

• Message text: Cannot create: Document ID already exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_GENERIC_SP815 - Cannot create: Document ID already exists ?

  The SAP error message SRM_GENERIC_SP815: Cannot create: Document ID already exists typically occurs in the SAP Supplier Relationship Management (SRM) module when there is an attempt to create a document (such as a purchase order, shopping cart, etc.) with an ID that already exists in the system. This can happen due to various reasons, including system configuration issues, data inconsistencies, or user errors.
  Causes:
  
  Duplicate Document ID: The most common cause is that the document ID being generated or entered already exists in the system.
  System Configuration: There may be issues with the configuration of number ranges for document IDs, leading to conflicts.
  Data Migration Issues: If data has been migrated from another system, there may be overlaps in document IDs.
  Concurrency Issues: If multiple users are trying to create documents simultaneously, it may lead to conflicts in document ID generation.
  Custom Development: If there are custom programs or enhancements that manipulate document IDs, they may not be functioning correctly.
  
  Solutions:
  
  Check Existing Document IDs: Verify if the document ID you are trying to create already exists in the system. You can do this by searching for the document in the relevant transaction or using a report.
  Adjust Number Ranges: If the issue is related to number range configuration, check the number range settings in the customizing settings (transaction code SPRO) and ensure that they are correctly defined and not overlapping.
  Clear Cache: Sometimes, clearing the cache or restarting the application server can resolve temporary issues related to document ID generation.
  Review Custom Code: If there are custom developments, review the code to ensure that it correctly handles document ID generation and does not create duplicates.
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), ME51N (Create Purchase Requisition), or others depending on the document type you are working with.
  Documentation: Review SAP documentation related to SRM and document management for best practices and troubleshooting steps.
  User Training: Ensure that users are trained on the correct procedures for creating documents to minimize the risk of errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.