How To Fix SRM_GENERIC_SP102 - Document class & is unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_GENERIC_SP - SRM: Generic Service Provider

• Message number: 102

• Message text: Document class & is unknown

What causes this issue?

An unknown document class was used. A possible configuration error has
occurred.

System Response

You cannot create or display documents using this document class.

How to fix this error?

Correct the element type configuration.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_GENERIC_SP102 - Document class & is unknown ?

  The SAP error message "SRM_GENERIC_SP102 Document class & is unknown" typically occurs in the SAP Supplier Relationship Management (SRM) module when the system encounters a document class that it does not recognize or that has not been properly configured. This can happen in various scenarios, such as when creating or processing purchase orders, contracts, or other documents.
  Causes:
  
  Incorrect Document Class: The document class specified in the transaction is not defined in the system.
  Configuration Issues: The document class may not be properly configured in the SRM system.
  Missing Customization: If the system has been customized, the necessary settings for the document class may be missing.
  Transport Issues: If the system has recently undergone a transport of changes, the document class may not have been included or activated properly.
  
  Solutions:
  
  
  Check Document Class Configuration:
  
  Go to the SPRO transaction (Customizing) and navigate to the relevant configuration for document classes in SRM.
  Ensure that the document class in question is defined and configured correctly.
  
  
  
  Verify Document Class Usage:
  
  Check if the document class is being used in the correct context. Sometimes, document classes are specific to certain types of documents or processes.
  
  
  
  Review Customization Settings:
  
  If your organization has customized the SRM system, review the customization settings to ensure that the document class is included and correctly set up.
  
  
  
  Transport Request:
  
  If the issue arose after a transport, check the transport request to ensure that all necessary objects related to the document class were included and activated in the target system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific document class and its configuration to ensure compliance with best practices.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific notes or patches related to the error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE80 (Object Navigator) for troubleshooting.
  SAP Notes: Search for SAP Notes related to SRM and the specific document class to find any known issues or fixes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.