How To Fix SRM_ECM_MSG102 - Unexpected error during closing document in locking processing

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_ECM_MSG - Message Class for ECM

• Message number: 102

• Message text: Unexpected error during closing document in locking processing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_ECM_MSG102 - Unexpected error during closing document in locking processing ?

  The SAP error message SRM_ECM_MSG102 indicates that there was an unexpected error during the closing of a document in the locking process within the SAP Supplier Relationship Management (SRM) system. This error can occur in various scenarios, such as when trying to close a purchase order, contract, or any other document that requires locking mechanisms to ensure data integrity during processing.
  Possible Causes:
  
  Database Locking Issues: The document you are trying to close may be locked by another user or process, preventing the current operation from completing.
  System Configuration Issues: There may be configuration issues in the SRM system that affect document processing and locking.
  Technical Errors: There could be underlying technical issues, such as problems with the database, application server, or network connectivity.
  Authorization Issues: The user may not have the necessary authorizations to perform the closing operation on the document.
  Inconsistent Data: There may be inconsistencies in the data related to the document that prevent it from being closed properly.
  
  Solutions:
  
  Check Document Locking: Verify if the document is currently locked by another user or process. You can use transaction codes like SM12 to check for locks and release them if necessary.
  Review System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Check Authorizations: Ensure that the user attempting to close the document has the necessary authorizations. You can use transaction SU53 to analyze authorization issues.
  Reprocess the Document: If the document is in an inconsistent state, try to reprocess it or make any necessary corrections before attempting to close it again.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes, user IDs, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to check locks), SLG1 (to view application logs), and SU53 (to check authorization issues).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for SRM to understand the locking mechanisms and document processing workflows.
  
  By following these steps, you should be able to diagnose and resolve the SRM_ECM_MSG102 error effectively.