How To Fix SRM_ECM_MSG090 - Document object &1 for detecting file extension not investigatable

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_ECM_MSG - Message Class for ECM

• Message number: 090

• Message text: Document object &1 for detecting file extension not investigatable

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_ECM_MSG090 - Document object &1 for detecting file extension not investigatable ?

  The SAP error message SRM_ECM_MSG090, which indicates that the document object &1 for detecting the file extension is not investigatable, typically arises in the context of SAP Supplier Relationship Management (SRM) when there is an issue with the file type or extension of a document being processed.
  Cause:
  
  Unsupported File Type: The document being uploaded or processed may have a file extension that is not recognized or supported by the SAP system.
  Missing MIME Type Configuration: The MIME type for the file extension may not be configured correctly in the SAP system.
  Corrupted File: The file itself may be corrupted or not properly formatted, leading to issues in detection.
  System Configuration Issues: There may be configuration issues in the SRM system that prevent it from recognizing certain file types.
  
  Solution:
  
  Check File Extension: Ensure that the file you are trying to upload has a valid and supported file extension. Common supported formats include PDF, DOCX, XLSX, etc.
  MIME Type Configuration:
  
  Go to transaction code SO10 to check the MIME types configured in the system.
  Ensure that the MIME type for the file extension you are trying to upload is correctly defined.
  If it is missing, you may need to add it to the system configuration.
  
  
  File Integrity: Verify that the file is not corrupted. Try opening the file on your local machine to ensure it is intact.
  Consult Documentation: Refer to SAP documentation or notes related to file handling in SRM for any specific configurations or updates that may be required.
  System Update: Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve known issues with file handling.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Documentation: Review the SAP Help Portal for documentation related to document management and file handling in SRM.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.