How To Fix SRM_BR123 - The structure element could not be opened or closed

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_BR - Records Management Browser

• Message number: 123

• Message text: The structure element could not be opened or closed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_BR123 - The structure element could not be opened or closed ?

  The SAP error message SRM_BR123, which states "The structure element could not be opened or closed," typically occurs in the context of SAP Supplier Relationship Management (SRM) when there are issues related to the structure of a document or data being processed. This error can arise in various scenarios, such as when working with shopping carts, purchase orders, or other documents that involve structured data.
  Causes:
  
  Data Structure Issues: The error may occur if there are inconsistencies or errors in the data structure being processed. This could be due to missing mandatory fields, incorrect data types, or invalid values.
  Configuration Problems: Incorrect configuration settings in the SRM system or related components can lead to this error. This includes issues with the document types, item categories, or other related settings.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or modify certain structure elements, leading to this error.
  System Bugs: There may be bugs or issues in the specific version of the SAP SRM system being used, which could cause unexpected behavior.
  
  Solutions:
  
  Check Data Structure: Review the data being processed to ensure that all required fields are filled out correctly and that the data types are appropriate. Look for any missing or invalid entries.
  Review Configuration: Verify the configuration settings in the SRM system. Ensure that all relevant document types and item categories are correctly set up and that there are no inconsistencies.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access and modify the structure elements in question.
  Debugging: If you have access to debugging tools, you can analyze the process flow to identify where the error is occurring. This may provide insights into the specific cause of the issue.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. There may be known issues and fixes available.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for SRM for more details on data structures and configuration settings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Training and Resources: Consider additional training or resources on SAP SRM to better understand the system's functionalities and configurations.
  
  By following these steps, you should be able to diagnose and resolve the SRM_BR123 error effectively.