How To Fix SRM_BR088 - Print format of output device not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_BR - Records Management Browser

• Message number: 088

• Message text: Print format of output device not supported

What causes this issue?

The print format of the output device is not supported for the
conversion of the documents (external conversion server across the
XDC interface).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose an appropriate output device for the external conversion
server.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_BR088 - Print format of output device not supported ?

  The SAP error message SRM_BR088 indicates that the print format of the output device is not supported. This error typically occurs in the context of SAP Supplier Relationship Management (SRM) when trying to print documents or reports.
  Cause:
  The error can be caused by several factors, including:
  
  Unsupported Print Format: The output device is configured to use a print format that is not compatible with the document being printed.
  Incorrect Device Configuration: The output device may not be set up correctly in the SAP system, leading to issues with the print format.
  Missing Print Driver: The necessary print driver for the specified format may not be installed or configured on the SAP server.
  Document Type Issues: The document type being printed may not have a defined or compatible print layout.
  
  Solution:
  To resolve the SRM_BR088 error, you can take the following steps:
  
  
  Check Output Device Configuration:
  
  Go to transaction SPAD (Spool Administration) in SAP.
  Locate the output device that is being used.
  Verify the configuration settings, especially the print format and device type.
  
  
  
  Change Print Format:
  
  If the current print format is not supported, consider changing it to a supported format.
  You can do this in the output settings of the document or by modifying the output device settings.
  
  
  
  Install/Update Print Drivers:
  
  Ensure that the necessary print drivers for the output device are installed and up to date on the SAP server.
  
  
  
  Check Document Type Settings:
  
  Verify that the document type being printed has a valid print layout assigned.
  You can check this in the relevant customizing settings for the document type.
  
  
  
  Test with Different Output Device:
  
  If possible, try using a different output device that is known to work with the document type to see if the issue persists.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: SPAD (Spool Administration), NACE (Output Types), and SMARTFORMS (for smart forms).
  Documentation: Review SAP documentation related to output management and print layout configuration.
  User Roles: Ensure that the user has the necessary authorizations to access and modify output device settings.
  
  By following these steps, you should be able to identify and resolve the cause of the SRM_BR088 error in your SAP system.