How To Fix SRF_RUNTIME436 - Workflow status details not found for the work items

SAP Error Message - Details

• Message type: E = Error

• Message class: SRF_RUNTIME - Statutory Reporting Framework Runtime Messages

• Message number: 436

• Message text: Workflow status details not found for the work items

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRF_RUNTIME436 - Workflow status details not found for the work items ?

  The SAP error message SRF_RUNTIME436 indicates that the system is unable to find the workflow status details for specific work items. This can occur in various scenarios, particularly when dealing with SAP Business Workflow or SAP Business Process Management (BPM).
  Causes:
  
  Missing Workflow Instance: The workflow instance may not exist or may have been deleted.
  Database Issues: There could be issues with the database where the workflow status information is stored.
  Authorization Issues: The user may not have the necessary authorizations to view the workflow status.
  Configuration Issues: There may be misconfigurations in the workflow settings or the workflow definition itself.
  Transport Issues: If the workflow was transported from one system to another, it may not have been transported correctly.
  
  Solutions:
  
  Check Workflow Instance: Verify if the workflow instance exists in the system. You can do this by using transaction codes like SWI1 (Work Item Selection) to check for the work items.
  Database Consistency: Ensure that the database is consistent and that there are no issues with the underlying tables that store workflow data.
  Authorization Check: Ensure that the user has the necessary authorizations to access the workflow details. You can check this in transaction SU53 after the error occurs.
  Review Workflow Configuration: Check the workflow configuration and definitions in transaction SWDD (Workflow Builder) to ensure everything is set up correctly.
  Transport Check: If the workflow was recently transported, ensure that all necessary objects were included in the transport request and that they were imported correctly.
  System Logs: Check the system logs (transaction SLG1) for any related error messages that might provide more context on the issue.
  Recreate Workflow: If the workflow instance is corrupted or missing, you may need to recreate it or restart the workflow process.
  
  Related Information:
  
  Transaction Codes:
  
  SWI1: Work Item Selection
  SWDD: Workflow Builder
  SLG1: Application Log
  SU53: Authorization Check
  
  
  SAP Notes: Check SAP Notes related to workflow issues for any known bugs or patches that may address this error.
  Documentation: Refer to SAP Help documentation for detailed information on workflows and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or Workflow team for further investigation.