How To Fix SRF_AUTHORING584 - &1 is used in correspondence ID &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SRF_AUTHORING - Message class for SRF Authoring

• Message number: 584

• Message text: &1 is used in correspondence ID &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRF_AUTHORING584 - &1 is used in correspondence ID &2 ?

  The SAP error message SRF_AUTHORING584 indicates that a specific object (like a template or a correspondence item) is being used in a correspondence ID, which prevents you from making certain changes or deletions to that object. This is a common issue when working with correspondence management in SAP, particularly in the context of SAP Customer Relationship Management (CRM) or SAP S/4HANA.
  Cause:
  The error occurs because the object you are trying to modify or delete is currently linked to a correspondence ID. This linkage means that the system is enforcing data integrity by preventing changes that could lead to inconsistencies in the correspondence records.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify the Correspondence ID: Check the correspondence ID mentioned in the error message. This ID will help you locate where the object is being used.
  
  
  Review Usage: Investigate how the object is being used in the correspondence. You may need to look at the correspondence records or templates to understand the context.
  
  
  Remove or Update Links: If you need to delete or modify the object, you will first need to remove its association with the correspondence ID. This may involve:
  
  Editing the correspondence to remove the object.
  Deleting the correspondence if it is no longer needed (ensure that this is acceptable in your business process).
  
  
  
  Check for Dependencies: Ensure that there are no other dependencies or references to the object in other correspondence IDs or templates.
  
  
  Consult Documentation: If you are unsure about the implications of removing the object from the correspondence, consult your SAP documentation or reach out to your SAP support team for guidance.
  
  
  Test Changes: After making the necessary changes, test to ensure that the error no longer occurs and that the correspondence functions as expected.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or patches related to this error message. SAP frequently updates its knowledge base with solutions for common issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you manage correspondence, such as:
  
  SFP: For Form-Based Processing
  CRMD_ORDER: For managing CRM orders and related correspondence
  
  
  User Roles and Permissions: Ensure that you have the necessary permissions to make changes to correspondence and related objects.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.