How To Fix SPPF_MEDIA_CRM009 - BOR object type & passed from customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: SPPF_MEDIA_CRM - PPF: Message Class for New Media (CRM)

• Message number: 009

• Message text: BOR object type & passed from customizing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SPPF_MEDIA_CRM009 - BOR object type & passed from customizing ?

  The SAP error message SPPF_MEDIA_CRM009 typically indicates an issue related to the configuration of the Business Object (BOR) type in the SAP system, particularly in the context of CRM (Customer Relationship Management). This error often arises when there is a mismatch or an issue with the customization settings for the BOR object type that is being referenced.
  Cause:
  
  Incorrect Customization: The error may occur if the BOR object type is not correctly defined or customized in the system. This could be due to missing or incorrect entries in the customizing settings.
  Missing Object Type: The specific BOR object type that is being referenced may not exist in the system or may not be properly activated.
  Authorization Issues: Sometimes, the error can be related to authorization problems where the user does not have the necessary permissions to access the BOR object type.
  Transport Issues: If the configuration was transported from another system, there may have been issues during the transport process that led to incomplete or incorrect settings.
  
  Solution:
  
  Check Customizing Settings: Go to the customizing transaction (SPRO) and verify the settings for the BOR object type in question. Ensure that all necessary configurations are correctly set up.
  Verify Object Type: Use transaction SWO1 to check if the BOR object type exists and is correctly defined. If it is missing, you may need to create or activate it.
  Authorization Check: Ensure that the user has the necessary authorizations to access the BOR object type. You can check this using transaction SU53 after the error occurs.
  Transport Review: If the issue arose after a transport, review the transport logs to ensure that all necessary objects were included and correctly transported.
  Debugging: If the above steps do not resolve the issue, consider debugging the process to identify where the error is occurring. This may involve looking at the function modules or methods that are being called when the error is triggered.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the documentation related to the specific BOR object type and its configuration in the SAP CRM system.
  Community Forums: Consider searching or posting in SAP community forums or SAP Community Network (SCN) for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.