How To Fix SPPF_MEDIA_CRM008 - BOR object type not entered in customizing or in workflow template

SAP Error Message - Details

• Message type: E = Error

• Message class: SPPF_MEDIA_CRM - PPF: Message Class for New Media (CRM)

• Message number: 008

• Message text: BOR object type not entered in customizing or in workflow template

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SPPF_MEDIA_CRM008 - BOR object type not entered in customizing or in workflow template ?

  The SAP error message SPPF_MEDIA_CRM008 indicates that there is an issue with the configuration of a Business Object (BOR) type in the context of SAP CRM (Customer Relationship Management) workflows. Specifically, it suggests that the object type has not been properly defined in the customizing settings or in the workflow template.
  
  Cause:
  
  Missing Customizing Entries: The BOR object type that is being referenced in the workflow is not defined in the customizing settings. This could happen if the object type was not created or if it was deleted.
  Incorrect Workflow Template: The workflow template may not have the correct BOR object type assigned, or it may be referencing an object type that does not exist.
  Transport Issues: If the configuration was transported from one system to another, there may have been issues during the transport that caused the object type to be missing.
  
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the transaction code SPRO (SAP Project Reference Object).
  Navigate