How To Fix /SPE/RET120 - The returns item with RMA number &1 is already completed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SPE/RET -

• Message number: 120

• Message text: The returns item with RMA number &1 is already completed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SPE/RET120 - The returns item with RMA number &1 is already completed ?

  The SAP error message /SPE/RET120 indicates that there is an issue with a return item that has already been marked as completed in the system. This typically occurs in the context of Return Merchandise Authorization (RMA) processing, where the system is trying to process a return that has already been finalized.
  Cause:
  
  Duplicate Processing: The return item with the specified RMA number has already been processed and marked as completed. This could happen if there was an attempt to reprocess the same return.
  Incorrect Status: The status of the return item may not allow for further processing, as it has already been completed.
  User Error: A user may have mistakenly tried to process a return that was already finalized.
  
  Solution:
  
  Check RMA Status: Verify the status of the RMA in the system. If it is marked as completed, you will not be able to process it again. You can check the status in the relevant transaction (e.g., using transaction code VA03 for sales orders or RETL for returns).
  Review Return Document: Look for any associated documents or logs that indicate the processing history of the return. This can help identify if there was an error in the previous processing.
  Consult with Team: If you believe the return should still be processed, consult with your team or the person responsible for returns to determine if there was a mistake or if further action is needed.
  Create a New RMA: If the return needs to be processed again, consider creating a new RMA for the item instead of trying to reprocess the completed one.
  System Configuration: If this error occurs frequently, it may be worth reviewing the system configuration or business processes to ensure that returns are being handled correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RETL (Returns) and VA03 (Display Sales Order) to check the status of returns and RMAs.
  Documentation: Review SAP documentation or help files related to returns processing and RMA management for additional insights.
  Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to address the error and understand the context of the return item processing in your SAP system.