How To Fix /SPE/RET118 - Unprocessed returns ASNs exist for RMA number &1 with quantity &2 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /SPE/RET -

• Message number: 118

• Message text: Unprocessed returns ASNs exist for RMA number &1 with quantity &2 &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SPE/RET118 - Unprocessed returns ASNs exist for RMA number &1 with quantity &2 &3 ?

  The SAP error message /SPE/RET118 indicates that there are unprocessed Return Material Authorizations (RMAs) associated with a specific RMA number. This error typically arises in the context of handling returns in the SAP system, particularly when dealing with Advanced Shipping Notifications (ASNs) related to returns.
  Cause:
  The error occurs when:
  
  There are outstanding ASNs that have not been processed for the specified RMA number.
  The system is trying to perform an operation (like processing a return or creating a new RMA) that conflicts with existing unprocessed ASNs.
  The quantity specified in the error message indicates that there are items that need to be addressed before proceeding.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Existing ASNs: 
  
  Go to the relevant transaction in SAP (such as VL03N for displaying deliveries) and check for any ASNs related to the RMA number mentioned in the error message.
  Identify the status of these ASNs and see if they are still pending or if they have been processed.
  
  
  
  Process Unprocessed ASNs:
  
  If there are unprocessed ASNs, you will need to process them. This may involve confirming the receipt of goods, updating the status, or completing any necessary documentation.
  Ensure that all relevant transactions related to the ASNs are completed.
  
  
  
  Review RMA Documentation:
  
  Ensure that all documentation related to the RMA is complete and accurate. This includes checking for any discrepancies in quantities or item details.
  
  
  
  Consult with Your Team:
  
  If you are unsure about how to proceed, consult with your logistics or returns management team. They may have insights into the specific RMA and its associated ASNs.
  
  
  
  SAP Support:
  
  If the issue persists after addressing the ASNs, consider reaching out to your SAP support team or consulting SAP documentation for further troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  VL03N: Display Outbound Delivery
  VL02N: Change Outbound Delivery
  VA03: Display Sales Order
  MB51: Material Document List (to check for material movements)
  
  
  
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.
  
  
  Training: Ensure that users involved in the returns process are adequately trained on handling RMAs and ASNs to minimize errors in the future.
  
  
  By following these steps, you should be able to resolve the error and continue with your return processing in SAP.