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Message type: E = Error
Message class: /SPE/RET -
Message number: 119
Message text: Customer &1 is not maintained in sales area &2 &3 &4
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/SPE/RET119
- Customer &1 is not maintained in sales area &2 &3 &4 ?The SAP error message
/SPE/RET119 Customer &1 is not maintained in sales area &2 &3 &4
typically occurs in the context of sales and distribution (SD) processes. This error indicates that the customer specified (represented by&1
) is not set up in the specified sales area (represented by&2
,&3
, and&4
).Cause:
- Customer Master Data Not Maintained: The customer master data for the specified sales area has not been created. Each customer must be maintained for each sales area they are associated with.
- Incorrect Sales Area: The sales area specified in the transaction may be incorrect or not aligned with the customer data.
- Data Inconsistency: There may be inconsistencies in the data, such as missing entries or incorrect configurations.
Solution:
Maintain Customer Master Data:
- Go to the transaction code
XD01
(Create Customer) orVD01
(Create Customer for Sales Area).- Enter the required details and ensure that the customer is created for the specific sales area (including sales organization, distribution channel, and division).
- Make sure to fill in all necessary fields and save the data.
Check Existing Customer Data:
- Use transaction code
XD03
(Display Customer) orVD03
(Display Customer for Sales Area) to check if the customer exists in the specified sales area.- If the customer exists but is not maintained for the required sales area, you will need to create or update the customer data accordingly.
Verify Sales Area Configuration:
- Ensure that the sales area you are trying to use is correctly configured in the system.
- Check if the sales organization, distribution channel, and division are correctly set up and linked to the customer.
Consult with Your SAP Administrator:
- If you do not have the necessary permissions to create or modify customer data, contact your SAP administrator or the relevant team responsible for customer master data management.
Related Information:
Transaction Codes:
XD01
: Create Customer (General Data)XD02
: Change Customer (General Data)XD03
: Display Customer (General Data)VD01
: Create Customer (Sales Area)VD02
: Change Customer (Sales Area)VD03
: Display Customer (Sales Area)Sales Area Definition: A sales area in SAP consists of a sales organization, distribution channel, and division. Each customer must be assigned to a sales area to process sales transactions.
Master Data Management: Proper maintenance of customer master data is crucial for effective sales and distribution processes. Regular audits and updates may be necessary to ensure data integrity.
By following these steps, you should be able to resolve the error and ensure that the customer is properly maintained in the required sales area.
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