How To Fix /SPE/INSPRES021 - Inspection outcomes for RMA &1 delivery &2 and HU &3 deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: /SPE/INSPRES -

• Message number: 021

• Message text: Inspection outcomes for RMA &1 delivery &2 and HU &3 deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SPE/INSPRES021 - Inspection outcomes for RMA &1 delivery &2 and HU &3 deleted ?

  The SAP error message /SPE/INSPRES021 indicates that inspection outcomes for a Return Material Authorization (RMA) related to a specific delivery and Handling Unit (HU) have been deleted. This message typically arises in the context of quality management and logistics processes within SAP, particularly when dealing with returned goods and their inspection results.
  Cause:
  
  
  Deletion of Inspection Results: The inspection outcomes for the specified delivery and handling unit have been deleted, which may occur due to:
  
  Manual deletion by a user.
  A system process that automatically deletes inspection results based on certain criteria.
  An error in the system that led to the unintended deletion of inspection results.
  
  
  
  Data Integrity Issues: There may be inconsistencies in the data, such as missing or incomplete records in the quality management module.
  
  
  Configuration Issues: Incorrect configuration in the quality management settings or in the handling of RMAs could lead to this error.
  
  
  Solution:
  
  
  Check Inspection Results: Verify if the inspection results for the specified delivery and HU exist in the system. You can do this by navigating to the relevant quality management transaction codes (e.g., QA32 for inspection lots).
  
  
  Recreate Inspection Results: If the inspection results were deleted and are necessary for further processing, you may need to recreate them. This could involve re-inspecting the returned materials.
  
  
  Review Deletion Logs: Check the system logs to determine who or what process deleted the inspection results. This can help identify if it was a manual action or an automated process.
  
  
  Configuration Review: Review the configuration settings related to quality management and RMAs to ensure they are set up correctly. This includes checking the settings for inspection types, quality notifications, and handling units.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for additional insights or patches that may address the issue.
  
  
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  QA32 - Display Inspection Lots
  QA11 - Record Results
  MB1A - Goods Withdrawal
  MB1B - Transfer Posting
  
  
  
  Quality Management Module: Understanding the Quality Management (QM) module in SAP can provide insights into how inspection processes work and how they relate to RMAs.
  
  
  Handling Units (HUs): Knowledge of how handling units are managed in SAP can help in troubleshooting issues related to the physical handling of materials.
  
  
  User Authorizations: Ensure that users have the appropriate authorizations to view and manage inspection results to prevent unauthorized deletions.
  
  
  By following these steps and understanding the context of the error, you should be able to address the issue effectively.