How To Fix /SPE/CRM_RET_LOG000 - Follow-up process for item &1 already proccessed by external system

SAP Error Message - Details

• Message type: E = Error

• Message class: /SPE/CRM_RET_LOG -

• Message number: 000

• Message text: Follow-up process for item &1 already proccessed by external system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SPE/CRM_RET_LOG000 - Follow-up process for item &1 already proccessed by external system ?

  The SAP error message /SPE/CRM_RET_LOG000 indicates that a follow-up process for a specific item has already been processed by an external system. This typically occurs in scenarios where SAP is integrated with other systems, such as CRM or third-party applications, and the same item is being processed multiple times.
  Cause:
  
  Duplicate Processing: The item in question has already been processed by an external system, which means that the follow-up action cannot be executed again.
  Integration Issues: There may be issues with the integration between SAP and the external system, leading to inconsistencies in the processing status of items.
  Data Synchronization: The data between SAP and the external system may not be synchronized, causing SAP to believe that the item is still pending processing when it has already been handled externally.
  
  Solution:
  
  Check External System: Verify in the external system whether the follow-up process for the item has indeed been completed. If it has, you may need to update the status in SAP accordingly.
  Review Logs: Check the logs in both SAP and the external system to identify any discrepancies or errors that may have occurred during the processing of the item.
  Reprocess if Necessary: If the item was not processed correctly in the external system, you may need to reprocess it there and then update SAP.
  Data Consistency Check: Ensure that the data between SAP and the external system is consistent. This may involve running data consistency checks or reconciliation processes.
  Consult Documentation: Refer to the integration documentation for specific instructions on handling follow-up processes and error messages related to external systems.
  Contact Support: If the issue persists, consider reaching out to SAP support or your system administrator for further assistance.
  
  Related Information:
  
  Integration Scenarios: Understanding the specific integration scenario between SAP and the external system can provide insights into how to resolve the issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in monitoring and managing the integration processes (e.g., SLG1 for application logs).
  Error Handling Procedures: Review your organization's error handling procedures for integration issues to ensure that similar problems can be addressed efficiently in the future.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.