How To Fix /SPE/CRM_TPOP001 - Item &1: Confirmation control key &2 does not allow shipping notification

SAP Error Message - Details

• Message type: E = Error

• Message class: /SPE/CRM_TPOP -

• Message number: 001

• Message text: Item &1: Confirmation control key &2 does not allow shipping notification

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SPE/CRM_TPOP001 - Item &1: Confirmation control key &2 does not allow shipping notification ?

  The SAP error message /SPE/CRM_TPOP001 Item &1: Confirmation control key &2 does not allow shipping notification typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the confirmation control key assigned to a particular item in a sales order or delivery. This error indicates that the system is preventing the creation of a shipping notification due to the settings associated with the confirmation control key.
  Cause:
  
  Confirmation Control Key Settings: The confirmation control key assigned to the item does not allow for shipping notifications. This could be due to configuration settings that restrict certain actions based on the control key.
  Item Category: The item category may not be configured to allow shipping notifications.
  Delivery Status: The item may already be in a status that does not permit further shipping notifications.
  Custom Logic: There may be custom logic or enhancements in place that restrict the creation of shipping notifications based on specific criteria.
  
  Solution:
  
  
  Check Confirmation Control Key:
  
  Go to the configuration settings for the confirmation control key in transaction SPRO.
  Navigate to: Sales and Distribution -> Basic Functions -> Delivery -> Confirmation Control -> Define Confirmation Control Keys.
  Review the settings for the confirmation control key &2 and ensure that it allows for shipping notifications.
  
  
  
  Review Item Category:
  
  Check the item category assigned to the item &1 in the sales order or delivery.
  Ensure that the item category is configured to allow shipping notifications. This can also be checked in the configuration settings under Sales and Distribution -> Sales -> Sales Document -> Define Item Categories.
  
  
  
  Check Delivery Status:
  
  Verify the delivery status of the item. If the item is already delivered or in a status that does not allow further notifications, you may need to adjust the status or create a new delivery.
  
  
  
  Consult with Technical Team:
  
  If there are custom developments or enhancements in place, consult with your technical team to review any custom logic that may be affecting the shipping notification process.
  
  
  
  Testing:
  
  After making any changes, perform testing to ensure that the shipping notification can be created successfully.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as VA03 (Display Sales Order), VL03N (Display Outbound Delivery), or SPRO (Customizing) to investigate and make necessary changes.
  Documentation: Refer to SAP documentation or help resources for detailed information on confirmation control keys and item categories.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to allow for the creation of shipping notifications.