How To Fix SP01R351 - Existing print tickets are deleted

SP01R351 - Overview

• Message type: E = Error

• Message class: SP01R - SP01 Error Messages

• Message number: 351

• Message text: Existing print tickets are deleted

What causes this issue?

The device type of a printer was changed. There are print tickets
(presettings for print options for non-interactive printing) for the
printer.

System Response

Since the new device type does not support any print options, the print
tickets are deleted when you save the printer.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SP01R351 - Existing print tickets are deleted ?

  The SAP error message SP01R351, which states "Existing print tickets are deleted," typically occurs in the context of SAP's spool management system. This message indicates that there are print requests (or tickets) that have been deleted, which can lead to issues when trying to access or manage print jobs.
  Causes:
  
  Manual Deletion: Print tickets may have been manually deleted by a user or an administrator.
  System Cleanup: The system may have a scheduled job or a cleanup process that automatically deletes old or completed print jobs.
  Spool Administration: Issues in spool administration settings or configurations can lead to unexpected deletions.
  User Permissions: Users may not have the necessary permissions to view or manage certain print tickets, leading to confusion about their existence.
  Technical Issues: There may be underlying technical issues or bugs in the SAP system that cause print tickets to be deleted unexpectedly.
  
  Solutions:
  
  Check Spool Administration: Review the spool administration settings to ensure that there are