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How To Fix SOTR_MESS310 - Enter an Internet address


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SOTR_MESS - Messages in and for the Online Text Repository

  • Message number: 310

  • Message text: Enter an Internet address

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SOTR_MESS310 - Enter an Internet address ?

    The SAP error message SOTR_MESS310, which states "Enter an Internet address," typically occurs when a user attempts to access a function that requires a valid internet address (URL) but has not provided one. This error is often encountered in scenarios involving web services, external links, or when trying to access certain functionalities that require internet connectivity.

    Cause:

    1. Missing URL: The most common cause is that the user has not entered a valid internet address in the required field.
    2. Incorrect Configuration: There may be a configuration issue in the system that is preventing the proper entry or recognition of the internet address.
    3. User Input Error: The user may have mistakenly left the field blank or entered an invalid format.

    Solution:

    1. Enter a Valid Internet Address: Ensure that you are entering a complete and valid URL in the required field. A valid URL typically starts with "http://" or "https://".
    2. Check Field Requirements: Review the documentation or help text associated with the field to ensure you are meeting all requirements for the input.
    3. System Configuration: If you believe the field should be accepting a URL but is not, check with your SAP administrator to ensure that the system is configured correctly to accept internet addresses.
    4. User Training: If this error is common among users, consider providing training or documentation on how to properly enter internet addresses in the system.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, specific versions of SAP may have bugs that are documented in SAP Notes.
    • Transaction Codes: If this error occurs in a specific transaction, it may be helpful to look up that transaction code for additional context or troubleshooting steps.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered the same issue and what solutions they have found.

    If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team for further investigation.

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